Suzuki, the maestro of small cars, revels in triumph as the latest What Car? Reliability Survey unfolds its results, drawing insights from 21,732 car owners reporting on their experiences with vehicles up to five years old. Emerging as the undisputed champion in the small car category, the Suzuki Swift claims the throne with an impressive 99.5 percent score. A mere four percent of Swift owners reported issues, swiftly addressed within a day, and remarkably, without incurring any charges. Delighted owners express unwavering trust, with one stating, "My Swift has been so reliable; I'll get another one in a few years."
Venturing into the realm of small SUVs, the Ignis mirrors the Swift's triumph, securing the top position as the most dependable contender with an impressive score of 99.4 percent. The Vitara, not far behind at 96.7 percent, also earns a spot in the top 10. Suzuki, as a brand, ascends to the upper echelons, securing a place in the top four among the 32 manufacturers measured, boasting a commendable score of 96.9 percent.
Claire Evans, Consumer Editor of What Car?, commends Suzuki's offerings, stating, "If you're after an affordable and dependable small hatchback or SUV, the Suzuki Swift and Ignis are great options. Owners of both models told us they suffered very few faults, and those that did occur were dealt with quickly for free."
Beyond the realm of reliability and cost-effectiveness within the Suzuki lineup, an additional layer of assurance is provided through the Service Activated Warranty. Unveiled in April of the previous year, this warranty remains effective after the completion of the three-year/60,000 miles manufacturer warranty period. As long as the vehicle is booked for its next scheduled service within the Suzuki Dealer network, this warranty persists until the subsequent qualifying service, extending up to a maximum vehicle age of seven years or 100,000 miles—whichever milestone is reached first. With Suzuki, reliability is not just a promise; it's a tangible reality, a driving force that continues to elevate the brand's stature in the automotive landscape.
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